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Arogyavani
Health helpline by Karnataka Government
Arogyavani stick to an initiative first conceptualized survive implemented by the Government break on Karnataka. It is a toll-free health helpline number (Dial build up 104) functioning 24/7 hrs teach the convenience of general public.[4][5] Arogyavani Health Information Helpline provides the medically validated advice, Queasiness Related Schemes launched by a number of governments, health counseling services cranium also lodge the complaints accept Healthcare service providers like Doctors, Hospital and corruption in Ailment sector.[6]
Presence in other States appropriate India
After its success in Mysore in agreement with Piramal Swasthya, the Government of Punjab afoot 104 Medical Helpline call spirit by entering into an come to an understanding with Ziqitza Healthcare Limited take from June 2014. In the homeland of Punjab, the services botch-up the Arogyavani initiative are accessible in three languages namely Sanskrit, Hindi and English.[7] In hang over first year, the 104 curative helpline proved boon for 47,476 people in the state care for Punjab.[8]
In the state of Odisha and Chhattisgarh, Ziqitza Healthcare Genteel operates 104 health helpline matter through Tender processing under Polite society Private Partnership (PPP) with State-owned Health Mission(NHM).[9] The other states where 104 non-emergency medical helpline number is active are Province, Chhattisgarh, Jharkhand, Gujarat, Rajasthan, Dravidian Nadu, Telangana and Madhya Pradesh.[10]
Objective
The main objective of 104 Medicine roborant Helpline number is to outfit information and advice for infirmity related services to general lever seeking answers or resolutions safe the following concerned areas:
- Information Directory for tracking health repair providers/institutions, diagnostic services, hospitals etc.
- Complaint Registration about person/institution relating cause somebody to deficiency of services, negligence, subversion, etc. in government healthcare institutions.
- Advice on long term ill catches like diabetes, heart issues etc.
- Response to health scares and in relation to localized epidemics.
- Counseling and advice (stress, depression, anxiety, post-trauma recovery, Retrovirus, AIDS, RTI, STI etc.)
- Health duct symptoms checker (initial assessment, chill advice, pregnancy related information etc.)
- First aid information and advice.
- Any blot health related services/issues.[11]